Wellcome to ScaleTwin
More data won’t fix your supply chain. Better decisions will.
Decision Intelligence is the missing layer between your data and your actions. Here’s why it matters, and how Scale Twin delivers it.
THE PROBLEM
You have the data. You still can’t decide fast enough.
Most supply chain teams are not short on information. They’re short on insight, visibility, and foresight. Data is scattered across systems & every tool gives a different answer. And when something goes wrong, the team spends hours sometimes days assembling the full picture before anyone can make a call. By then, the window to act has closed.
WHY TRADITIONAL TOOLS FALL SHORT
Your current tools were built for a simpler world.
ERPs record what happened. Planning systems predict what should happen. Dashboards show you the numbers. AI tools flag exceptions. None of them connect the dots. None of them tell you what to do.
- No training or maintenance needed
The Six Failure Modes
Six reasons good supply chain teams make slow decisions
01 —
Too much noise
Hundreds of alerts. No easy way to know which one matters most right now.
02 —
Late warnings
Problems don’t appear suddenly they build up slowly across different systems. Most tools catch them too late.
03 —
Siloed teams
Each function optimises for itself. The decision that’s right for procurement might be wrong for logistics. Nobody sees the full picture.
04 —
Slow decisions
Getting aligned takes meetings. Meetings take time. Time costs money.
05 —
AI that doesn’t fit
Generic AI models make predictions for a generic supply chain. Yours isn’t generic. Predictions without context don’t get trusted or acted on.
06 —
Too many tools
More platforms more data more complexity. The problem compounds itself.
Why process isn’t enough
You can run perfect processes and still make the wrong call.
Process improvement made sense when supply chains were stable. Define the rules. Follow the steps. Get consistent outcomes.
Today, the rules change faster than processes can keep up.
What you need isn’t a better process. You need a system that understands your supply chain as it is right now — and tells you the right next move.
Why end-to-end matters
Your supply chain is one system. It needs to be managed as one.
A supplier delay doesn’t just affect procurement. It ripples — into production, into inventory, into customer commitments, into cash flow.
When each team manages their piece in isolation, nobody sees the ripple. Decisions get made in silos. By the time the downstream impact shows up, it’s already a crisis.
Scale Twin models your entire supply chain as a connected whole — so when something changes in one place, you immediately see what it means everywhere else.
What is a digital twin
A Digital Twin is a live virtual copy of your supply chain.
It’s connected to your real operations in real time. It mirrors what’s actually happening — not what the plan says should be happening. And it lets you test decisions before you make them.
It gives you answers you can act on — not raw data to interpret.
Scale Twin gives your supply chain team the same advantage.
SCALE TWIN’S DIGITAL TWIN
Not just a model. A live, deciding intelligence.
Most “Digital Twin” tools are either outdated (updated quarterly, not in real time) or too narrow (one function, not the whole chain).
Scale Twin’s Digital Twin is built differently:
Always live — connected to your systems 24/7. The picture is always current.
Always end-to-end — models your full supply chain: procurement, production, inventory, logistics, and demand. All connected.
Always prescriptive — doesn’t just show you what’s happening. Recommends what to do about it, with clear reasoning your team can trust.
THE 4 CAPABILITIES
SEE → PREDICT → OPTIMISE → DELIVER
Your whole supply chain. One live picture.
Most teams piece together the supply chain picture from five different systems — and by the time they have it, something’s already changed.
Scale Twin connects to every data source you already use — ERP, WMS, logistics platforms, supplier portals — and builds one live, unified view of your entire supply chain. Updated continuously. No manual pulling. No version conflicts.
Your team finally works from the same picture.
Key features: – Real-time data ingestion from ERP, WMS, TMS, supplier portals – Unified supply chain view across all functions – Automatic data reconciliation across systems – Configurable visibility by role, region, or business unit
Know what’s coming. Before it hits.
Disruptions rarely appear from nowhere. A supplier’s lead time creeps up. A port’s throughput slows down. A demand trend quietly shifts. The signals are there — they’re just scattered across too many systems to spot.
Scale Twin’s prediction layer continuously scans your supply chain for these early warning signs. It connects the dots across internal and external data, flags what’s building, and shows you the likely downstream impact — while you still have time to act.
Your team stops reacting and starts anticipating
Key features: – Weak signal detection across internal and external data streams – Downstream impact mapping for every flagged risk – Alerts ranked by business impact — not just exception volume – Early warning for supplier risk, demand shifts, and logistics bottlenecks
Test every option. Pick the best one.
Knowing a problem is coming is only half the battle. The harder question is: what do you do about it?
Before your team commits to a course of action, Scale Twin lets you model it first. Run multiple what-if scenarios against your live Digital Twin. See the full impact of each option on cost, lead time, service levels, and risk across the entire supply chain, not just one function.
Then Scale Twin ranks your options. Not a list of possibilities. A clear recommendation specific, explained, and grounded in how your supply chain actually works.
Your team walks in prepared. And walks out decided.
Key features: – Parallel what-if scenario modelling across the full supply chain – Impact assessment per option: cost, risk, lead time, service level – Ranked recommendations with plain-language rationale – Pre-built scenario templates for supplier failure, demand surge, logistics disruption
From decision to done.
The best decision in the world means nothing if it doesn’t get executed.
Once a recommendation is approved, Scale Twin connects it directly to action — pushing tasks to the right teams, integrating with your ERP, WMS, or TMS, and tracking completion every step of the way. Exceptions are flagged automatically. Nothing falls through the cracks.
And every outcome — what worked, what didn’t — feeds back into the Digital Twin. So the next decision is smarter than the last.
Your team doesn’t just decide. They deliver.
Key features: – Decision-to-action workflow with task assignment – Native integration with ERP, WMS, TMS for automated execution – Real-time completion tracking and exception escalation – Closed-loop outcome feedback to continuously improve recommendations
PLATFORM & ARCHITECTURE
Built to work with what you already have.
Scale Twin connects to your existing systems — it doesn’t replace them.
Connect
50+ pre-built connectors for SAP, Oracle, Microsoft, leading WMS/TMS platforms, and external data feeds.
Model
A continuously updated Digital Twin of your full supply chain, built on live data.
Decide
An AI layer that turns the live model into ranked recommendations your team can act on.
Execute
Role-specific dashboards and execution integrations for every function.
Govern
Full audit trail, approval controls, and compliance-ready decision logging.